University Oaks
500 Golden Oaks Drive
Kent,
OH
44240
Ratings & Reviews
Resident Reviews
|Recommended: YesGreat — great
response from property -Thank you! We appreciate your feedback!
|Recommended: YesParking issues — I’ve seem to come on multiple occasions where I own a parking pass but there’s not a single spot in all of the parking lots. There are loads of cars that don’t own passes but continue to be there so I have an issue that I’m paying for a pass I can’t use.
Thank you for taking the time to leave your feedback. (We apologize we did not meet your expectations with parking. We have implemented a plan for a better parking experience. Your continued feedback is appreciated. Please contact us at [email protected] to let us know how we can continue to improve our community.
|Recommended: YesA — a
Thank you for our review!
|Recommended: YesNathan — So far so good
Thank you for your feedback. I hope we can continue to meet your needs.
|Recommended: YesGood — Pretty good, apartment didnt seem to really have been cleaned before move in though and the showers water pressure is really bad.
Hi Aidan. Please contact the office or put a work order in so that we can address the pressure in your shower.
|Recommended: YesOaks — Not too bad. I like how the set up is and how there are AC units in each room. The maintenance could use work but overall pretty good.
Thanks for your feedback. I hope our maintenance staff has taken care of all your needs. Please contact the office if you need anything.
|Recommended: NoOverall bad experience. — I came into this place with high expectations and was disappointed from the moment I signed my lease, from roommates who were allergic to my emotional support animal which I told the office about before rooms were assigned to the overall cleanliness off the apartment, or lack of rather. Gum on the kitchen floor, paint in the living room, red substance on the ceiling, floor peeling up, command hooks from prior residents, and dirty floors counters. You name it, we cleaned it… on move in day… So far I’m unimpressed.
We are sorry that the condition of your apartment was less than excellent. Your feedback helps us to do better in the future.
|Recommended: YesMove-In — We had to majorly clean and had to call maintenance in regards to our dishwasher overflowing immediately upon arrival. The biggest issue was that we were not made aware of a cat formerly living in our apartment and my roommate is deathly allergic to cats. Her room is the only room that doesn’t have new carpets and we wish this would have been communicated.
I'm sorry that we did not meet your expectations upon moving in. Since that time, I hope you are happy with your apartment home!
|Recommended: YesNa — Other then dog poopy in grass the grounds are pretty nice
Thank you Abbegale!
|Recommended: YesVery Nice — I like the apartment a lot
And we are so happy you are with us! Thank you for your feedback!
|Recommended: YesGreat place so far — Really happy Only complaint is my dresser drawer won’t close haha
Thank you Miranda! We can get maintenance to look at that.
|Recommended: YesUniversity Oaks — Very spacious apartment.
Thank you for your feedback! We are very glad you are happy with your apartment home.
|Recommended: YesSome minor problems — our unit wasn’t finished being painted and there was some cobwebs and the baseboards and cabinets were dirty besides that it’s really nice
Thank you for leaving feeback for us. We will use the information to make improvements to our services.
|Recommended: YesUniversity Oaks — Good apartments that are affordable and worth the price.
Thank you Aaron!
|Recommended: YesFirst Review — The rooms are pretty decent and they have many amenities.
Thank you Garett!
Frequently Asked Questions
University Oaks apartments have an overall rating of 5 out of 5 stars, based on 195 resident reviews.
According to the reviews shown, 93.3% of residents recommend University Oaks apartments.
Residents rate the staff at University Oaks apartments at 5 out of 5.
Residents rate maintenance at 5 out of 5.
Residents rate parking at 4 out of 5.